It provides access to trained engineers who will attend at the earliest mutually convenient appointed time that is available.
Before calling for assistance, please read through this self-help section.
Many queries can often, be corrected,
meaning we are able to respond to more serious
faults, and avoid you having to wait in for us.
Most plumbing ‘emergencies’ can be avoided by following some simple steps.
* For full details of what is covered and excluded in each plan, please refer to our Full Terms and Conditions.
We are proud that our customers regularly tell us
that we are a reliable and trustworthy company
We have a team of accredited installers all trained to the highest
standards, which means we are always able to respond within
To us, all calls are important; however we always
give priority to emergency calls
Our aim is to be a company who are a pleasure to
deal with. We are continually looking for ways to
improve our Customer Service
Call us to arrange your initial inspection 0191 431 2880
The initial inspection fee of £65.00 will be incorporated into your first
year service plan cost once you have been accepted onto the Home
(Please see section: Initial Survey/Safety inspection)
Complete the application form attached ready for the initial service or
Following a successful service or inspection we will confirm your
acceptance onto the Home Care Plan.
Your cover will commence immediately.
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